Warranty Statement
WARRANTY DECLARATION
ORWOOD grants consumers a durability guarantee in addition to and within the scope of the seller’s liability for defects under the following conditions and to the extent described below:
- As the manufacturer and supplier, ORWOOD guarantees the flawless functionality of properly used products made/supplied by ORWOOD for a limited period.
- For the purposes of this warranty, “consumer” shall mean any natural person who buy directly the ORWOOD product and has not purchased it to resell it.
- Under the following conditions, ORWOOD warrants that the products sold by ORWOOD are free from manufacturing defects when used properly during the agreed warranty period.
WARRANTY PERIOD
The agreed warranty period begins on the day of purchase by the first end consumer.
WARRANTY SERVICES
- The warranty consists in the fact, that in case an ORWOOD product proves to be defective during the warranty period, ORWOOD shall, in accordance with these warranty conditions, repair the product free of charge for the first end consumer or replace it once with a corresponding or similar and equivalent ORWOOD product free of charge at its own discretion.
- ORWOOD reserves the right to adapt the warranty services due to technical developments. However, claims for compensation for consequential damages or product liability shall only exist within the mandatory statutory provisions.
- The warranty claim exists only upon presentation of the product and proof that the defect has occurred during the warranty period.
